Professional :: Adobe Contact Support Phone # For Flash?
Mar 4, 2011
What is the Adobe Contact Support Phone # for flash? I searched and tried this number. Flash isn't list as one of the options for help in the extentions.
All other product help
800-833-6687 begin_of_the_skype_highlighting 800-833-6687 end_of_the_skype_highlightingMonday-Friday, 5am-7pm PST
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Sep 16, 2010
I am looking how to escalate to Adobe Tech Support but paying 29 bux an hour for some recruited college Grad that knows to little doesnt suit me.
Bought an HP Quad and it had Win7 home so poorly installed, configured, overloaded with junk, would not backup, when it did backup and create a repair disk they wouldnt restore. HP's preloaded Win7 build both IE8 and Firefox were crashing with both BSOD and Browsers not responding and dying. Firefox never responds to anything, Microsoft indicates is an add on problem but I think it can be a flash issue although it occurs much more on Wiin7 (ANY Version) for 32 or 64 bit. I have been screwing with this for a month screaming at Microsoft and Mozilla but its a waste of time.
Microsoft forums are polluted for Win7 browser BSOD and Browser halting then crashing posts, there answer is disable add-ons. I cant surf the net without add ons so that is a stupid reponse of finger pointing, giving appearance that Msoft, Adobe and Mozilla dont communicate. No company will take ownership and drive the issue to find the root cause and where ever that cause is make them fix it, Msfot, Adobe of Firefox. so what do ya do?
The HP PC with horrible preload of win7 finally died and killed the build but Microsoft was equally useless in helping me repair that preloaded junk even though the OS is theres. I BOUGHT real disks because HP couldnt support the mess - HP couldnt support chewing food let alone the mess they place on PC's with 90% asian parts with old drivers. Eleven escaltions starting on DAY 1 of ownership of a Pavilion. Hundreds of crash dump error reports sent to Firefox has still gone unresponsed, as they employ the 5th ammendment ,method of silence without support and Msoft remove all add on is laughable but proves HP. Firefox and MicroSoft wont assume responsibilty.
This sucks as all three gloat and boast about a HIGH levels of support and awards won for support but it is all myth, and laughably a lie but I still want it repaired. 28 years in IT - retired I feel qualififed to make the observation.
I never attempted to contact Adobe but I get redirected after seeing the warning about 39 bucks an hour to answer a phone for a freeware add-on.
Does anyone know of have a escalation path to a real person at adobe or department beause tthis site redirects from the ASK Adobe Support link meaning I cant even mail a question to then, Already a BAD sign but the driver is free, but they wrote, and millions are having issue so where is there support - Why bother writing the addon if people cant even ask a question.
So does any know if they support the flash add-on without charging? a Glitch they might want to know about is flash 10.0.0.1 shows in Win7 Event logs as version 0.0.0.1 and I have logs showing that an addon report from the DEP (Data Execution Service) saw an add-on go to a non executalbe memory region whenthe only add-on I have is flash.
Google for IE8 Browser Crash 566,500, Win7 Browser crash 1,500,000, Firefox crashing 587,000, Firefox flash crash 1,420,000, Adobe flash crash 1,820,000, are 4,615,500 google posts found for one issue and I know there are more than that failing but Im sick of the whole thing so adobe is my last gasp. Please respond if you have a fix or path to escalate to adobe.
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Sep 30, 2011
im a digital artist (beginner) and i want to make some flash animations..i downloaded the flash cs3 (after seeing some comments that cs5 it not a big deall) from adobe but when i tried to install it i got an error so i download it from another site but i got the same error after extracting the files and tried to install English:: setup has detected an error and can not continue. For assistance contact customer support Adobe im not soure but i thing that at the one i downloaded from adobe site i got something like '' can not extract files'' then got the error from above so maybe some files are missing here are the files i got after they got extracted
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Sep 4, 2011
I want to download Adobe Flash CS3, where can I? This is most likely because my computer won't support the latest version.
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Jul 28, 2004
The problem is simple all the field work except the Phone field. I am sure it is somethign to do with the variables, as i don;t know if i am missing a chunk of code or not. [URL] THis contain a php file n flash file
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Apr 7, 2010
I have an htc Imagio. I cannot seem to find a Flash Player for it. how to get Flash to install on a Windows Mobile 6.5 phone?
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Jun 24, 2011
I am developing an application for andriod and iphone in the Adobe Flash Builder,how can i make a button that when is pressed the phone(doesnt matter which phone) forwards the number to the phones dialer or makes it VOIP call
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Nov 18, 2010
i don't understand flash plugin only support .swf file,not support .flv file? always require load a swf file for play flv file, for exampes:
<embed type="video/x-flv" src="http://www.my.com/test.flv"></embed>
must be use a swf for play
<embed type="application/x-shockwave-flash" src="http://www.my.com/player.swf" flashvars=""></embed>
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Aug 19, 2011
For buttons like the MENU or BACK button you can just add a listener for KeyboardEvent and check if the event keyCode is Keyboard.BACK or Keyboard.MENU.However I don't see anything for knowing if the phone's volume buttons were pressed.Is there a way to listen for volume up and volume down keyUp/keyDown events in AIR (ActionScript 3)?
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Apr 20, 2011
I've created a "Poster Maker" in Flex. The text part of the poster is written inside a TLF-based RichEditableText component. Users can choose the font for the text using a ComboBox which lists all the device fonts on the computer.
All works well, until Chinese users try to apply a Chinese font and it doesn't work. Here's a screencast of the problem (just over 1 min long). In it you can see I can write Chinese in WordPad and apply the two different Chinese fonts I have on the PC without any problems. When I switch to the Flex app and try the same it doesn't work.I'm at a loss as to why this won't work. The change event of the font picker ComboBox looks like this:
var txtLayFmt:TextLayoutFormat = editor.getFormatOfRange(null,
editor.selectionAnchorPosition,
editor.selectionActivePosition
);
[code]....
Where selectedItem.font is the fontname of the font and is what you see as the label in the ComboBox.
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Jun 9, 2011
Why doesn't ARM 11 or earlier support Adobe Flash player (Android version)?
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Jun 14, 2011
Adobe AIR is pretty heavy. So is it necessary to be installed on my phone? Are there any alternatives to it..something lightweight.
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Jun 10, 2010
Just got a samsung impression. Not very good with displaying webpages and won't accept flash player. Found Flash lite 2.1 while searching for solutions on my laptop. Found a freedowload link, but when I go there on my phone, the site won't give me the option to download. The spot where it's supposed to be says, "wait for download link." Tried it several times.
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May 30, 2009
Flash has become an international standard for video and sound-media in web-pages. Allmost everything that share web-pages have Flash on their pages, Not everybody in the world use Windows and not everybody in the world use Internet Explorer. I was very glad when Adobe say they will really start to support Linux with Flash 10 since the earlier version 8 and 9 was crap on Linux. But its still not good. Flash on Linux eat up almost all available memory og suck 90% CPU. If i diable Flash the i have no problems. This happens the same on different Linux distro and on different web-browsers. Are Adobe going to start to really support Linux or do Adobe just doesnt care? Even Microsoft have startet to support Silverlight on Linux, but it took several years for Adobe to think in these ways! Its better for us to know if Adobe want to support us or not. Then its easier for us to deside if we are going to support Adobe.
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May 4, 2010
What would be a great idea is the same export technique that Flash CS5 has for iPhone but for Windows Phone 7 Series too.
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Aug 9, 2010
In Nexus one smart phone(android 2.2), the flash file in the web site is played by browser, But local flash file is not played. How to play the local flash file? Does not support local swf playing yet?
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Apr 19, 2011
When I use pthread_create function create a thread in the c code, it fails.
But, the pthread.h in the avm2-lib directory is declared pthread_* functions.
I want to know whether the 'Alchemy' support thread.
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Dec 23, 2010
In my machine I have installed only Adobe Flash CS5 proffesional trial version. Now this installation is not supporting adobe.utils.Extension class in this version. I have tried with all latest updates from adobe site. My doubt is does adobe.utils.Extension class is available in licensed version of Adobe Flash CS5 proffesional?
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Feb 25, 2011
flash contact form will only accept certain keys, Like zxvywghjk.. and number keys will not type into it
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Jan 26, 2012
I have created a form in flash (CS5) using AS3 and Php.The test run worked absolutely fine but now I have added the form to my (original) flash movie it has a number of errors come up... Thing is that I've just spent the last 2 hours trying to get this form to work and having no success what so ever.
Scene 11152: A conflict exists with inherited definition flash.display:DisplayObject.name in namespace public.ComponentShim (Compiled Clip), Line 15000: The class 'fl.controls.TextArea' must subclass 'flash.display.MovieClip' since it is linked to a library symbol of that type.ComponentShim (Compiled Clip), Line 15000: The class 'fl.controls.TextInput' must subclass 'flash.display.MovieClip' since it is linked to a library symbol of that type.ComponentShim (Compiled Clip), Line 15000: The class 'fl.controls.UIScrollBar' must subclass 'flash.display.MovieClip' since it is linked to a library symbol of that type.ComponentShim (Compiled Clip), Line 15000: The class 'fl.controls.Button' must subclass 'flash.display.MovieClip' since it is linked to a library symbol of that type.
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Jul 29, 2010
I've heard that Adobe Flash CS5 now comes with native support for Arabic (and other right-to-left languages).I haven't confirmed this, but I have two questions:
1) Does Flash CS5 actually natively support Arabic without needing to use the text layout framework URL...
2) If so, does this native support extend to the ComboBox component?
I'm working on a form in Flash that uses the ComboBox component, and I need to verify whether this support is as holistic as I hope it is.
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Nov 28, 2011
Flash Player 10.1 published with creative new features including filters & effects, text, native device interactions, support for multitouch, gestures, mobile input models, accelerometer input and periodic timer, etc. Among them all, the introduction of periodic timer is the most innovative and significant one. This new feature functions as a double-edged sword which, on one hand, can lower CPU utilization and save battery life, on the other, it may cause troubles for some SWF converters to capture the flash content under such extremely low frame rate.
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Dec 4, 2010
I have created a flash aplication and need to make a HTML version for people who dont have flash, I found this method on the internet [URL] but dont wish to use it as i dont want seperate pages and the delay caused by 2 loads and the time taken for the script to activate. I would rather detect the absence of flash anddisplay the HTML if and only if flash is absent If the flash was a JS i would just use the noscript taghow can this be done for flash?
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Nov 24, 2010
I am making a flash site, and wonder were I can find a good turtorial for making a contact scheme, where people can answer questions who is sent to my email.
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Nov 17, 2011
I love Flash CS5 and working with the AS3 package yet I have done everything and now I am stuck at the most frustrating part - I want to add contact forms to my site and its now allowing me to add another form, brings up errors as follows:
Scene 1, Layer 'Action Script', Frame 291, Line 3 1021: Duplicate function definition. 1st Code that works fine send_details.addEventListener(MouseEvent.CLICK, sendData); function sendData(evtObj:MouseEvent):void{ trace (fullnames_txt.text); trace (email_txt.text); trace (contact_numbers_txt.text); trace (postage_details_txt.text); trace (message_txt.text); var [code]....
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Feb 9, 2012
again (".)I've making this contact form on flash & i got the script for the action script but i'm unable to integrate a php script that would send the mail from my form.I'm using two input feilds with instance names as theEmail and theMessage Here is the action action script code i'm using -
[Code]....
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Jul 23, 2010
im creating a simple mobile application for a nokia 5230 touchscreen phone in flash. Im just trying to create some code to tell it to jump to the main menu when the user presses
on the screen. I have a key catcher in which i have the following code:
[Code]...
Im not sure if this will work for touchscreen phone because i got it from a sample program from my lecturer in college but i dont know what i should do as it wont recognise a press on the screen.
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Jul 29, 2011
I'd like to convert a Adobe Flash Professional CS5.5 .fla file to an Adobe Flash Professional 8 .fla file. Is this possible without downloading Adobe Flash Professional CS4 and CS3?
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Aug 26, 2010
Is It possible to load Html page inside Adobe Flash Professional or Adobe Flex.
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Jul 29, 2010
I'm wanting to create a moving object that will be exported into a tv commercial. Object has already been created in Adobe Illustrator, and now will be dropped into flash for adding movement. The destination commercial will be created in Sony Vegas, with the settings of (Australian) PAL television (25 fps, 576x720 pixels, lower field first).Thus keeping it simple, I want to set Adobe flash with the same output format, meaning that the canvas will have to be 576x720 pixels at 25 fps. So far this seems to have worked okay.Now I'm wanting to get rid of the canvas colour, just like I have here in this photoshop screen shot.
Judging by the colour palette in Flash Professional, it looks like it can't be done. I've checked "transparent palette" through yahoo and google, and had no results. The adobe documentation only details how to remove a background in Photoshop.
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