ActionScript 3.0 :: Skin Or Style Flash Player's Security Panel?
Oct 25, 2011
Problem: Users of our web app are complaining how hard it is to get past Flash Player's Security Panel when they want to make video calls. (Personally, I don't see why it's hard.) We tried several things to guide them through the process, including callouts pointing to the Security Panel area with specific instructions and even an auto-play video. But still some don't get it. I think the biggest confusion is the "Close" button. Users think that it will close the app or the entire window.
Solution #1: It's possible that part of the problem is the small size and styling of the Security Panel.Is it possible to apply a style or skin to the Security Panel, so that it's larger and looks more consistent to our web app?
Solution #2: Perhaps there's also a non-technical solution. Has anyone seen a good implementation of a web app that make it easy for non-technical users to make video calls?
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